Terms of service

These terms govern the use of this website and the framework in which our services are offered. By using this site or corresponding with the practice you accept them. Individual engagements are governed by a signed brief in addition to these terms.

Nature of this website

This website describes a professional service practice. It is informational. It sells nothing, distributes nothing and transmits nothing to a visitor's machine. All content is provided as a description of services available on written instruction.

The service relationship

Connextrix LLC provides assessment, design, configuration, operation and monitoring services relating to remote access arrangements. Services are performed only:

• on the written instruction of the client, given by a person authorised to give it;
• within the client's own environment, under the client's own accounts and approvals;
• for systems the client owns or is lawfully entitled to use; and
• in accordance with the law applicable in Colorado, United States, and any law the client's own jurisdiction imposes on the client.

Nothing on this site constitutes an offer capable of acceptance, or a promise of any particular result. A binding relationship arises only when a written brief is signed by both parties.

Client responsibilities

The client confirms that it holds the authority necessary to permit the work, that it has informed the relevant people, that the information it provides is accurate, and that it will maintain its own backups and continuity arrangements. The client remains responsible for its own systems, its own people and its own regulatory obligations at all times.

Fees and payment

Fees are stated in United States dollars on our rate card and in individual quotations. Retainers are billed monthly in advance. Discrete work may be billed on delivery or in agreed stages. Invoices are payable within thirty days of issue unless a brief states otherwise. Amounts unpaid for more than sixty days may result in suspension of continuing work after written notice.

Confidentiality

Each party will keep the other's confidential information confidential, use it only for the engagement, and return or destroy it on written request, subject to any record the law or ordinary commercial practice requires be kept. Our obligations survive the end of an engagement.

Warranties and limits

We perform our work with reasonable skill and care. To the fullest extent permitted by law, our total liability arising from any engagement is limited to the fees paid for the piece of work giving rise to the claim. We are not liable for indirect or consequential loss, for lost profits or data, or for interruption of the client's business, except where the law does not allow such a limit.

Governing law and dispute resolution

These terms and any engagement are governed by the laws of the State of Colorado, United States, without regard to conflict-of-laws rules. Any dispute arising from them will be resolved by final and binding arbitration seated in Denver, Colorado, administered under the rules of a recognised arbitration body, before a single arbitrator. Both parties waive any right to a jury determination and waive any right to bring or participate in a class, collective or representative proceeding. Either party may seek interim relief from a court of competent jurisdiction to protect its rights pending arbitration. Nothing in this clause prevents either party from raising a claim in a small-claims court where the amount permits.

Termination

Either party may end a continuing engagement on thirty days' written notice. Fees for work performed up to the end date remain payable. On termination we will produce a closing note listing what was done, what was tested and what remains open, and hand all client-held records to the client.

Changes

We may update these terms for future use of this site. Material changes will be described on this page with a revised date. The terms in force at the time a brief is signed govern that engagement.

Contact

Connextrix LLC, 1550 Wewatta Street, Suite 400, Denver, CO 80202, USA. EIN 84-2736195. Legal notices: [email protected].

this site distributes no product or file; nothing is offered for acquisition or execution on a visitor's device.